Client Testimonials

“The single biggest benefit to our company since moving to Tech Guardian has been security and reliability. I have a peace of mind and I don’t feel like I’m in a hostage situation like I did with previous providers.”

“Tech Guardian provides excellent security for our server. They handle our help desk tickets quickly and they are extremely kind and helpful.”

“Tech Guardian are forward looking people dedicated to being in front of the power curve, avoiding problems instead of fixing them. Their team responds quickly to our needs. 24 hour coverage. Tech Guardian is a vanguard to our security.”

“Tech Guardian’s organization and availability of their help desk is head and shoulders better than other IT firms we’ve worked with before. The biggest benefit to our company working with Tech Guardian is working with their technical support staff. They are the most helpful and friendly team we’ve ever worked with.”

“The biggest benefit JR Tech has provided my company is updating our previous patchwork of servers and systems into a cohesive system that was able to expand and adjust seamlessly as our company experienced exponential growth in sales and the number of users. JR Tech partners with me and my company keeping our best interest in mind. They emphasize customer satisfaction and stand by that philosophy.”

“The biggest benefit to using Tech Guardian has been that we get consistent, timely response to our issues and support tickets. Tech Guardian is superior from other IT firms through their process driven approach including support tickets, capture and documentation of our IT environment, resolutions and reference for lessons learned which improves their response times and efficiency for us.”

“The biggest benefit to MCA and me for using Tech Guardian has been the comprehensiveness of services. Tech Guardian has great response time on problems. In monitoring our servers, backups, anti-virus, etc., I have peace of mind.”

“Tech Guardian is ‘out of sight, out of mind’. They are constantly working proactively to keep our company up and running. We don’t have major issues sneak up and create down–time. Minor issues are a phone call away, and they are very responsive to our needs.”

“One of the biggest benefits with Tech Guardian is their friendly and quick turnaround time. I like their reporting and report card. It is something we are considering doing with our own clients. With multiple local techs available and their ability to prioritize calls, I highly recommend Tech Guardian!”

“Tech Guardian is taking us to the next level of security by helping us with difficult security issues. Compare what other IT companies provide to Tech Guardian. Tech Guardian provides superior software and hardware solutions than other IT firms. In addition to freeing up the time of our internal staff, Tech Guardian provides quick resolution of simple issues and is able to handle complex issues with ease.”

“We are completely satisfied with Tech Guardian. Tech Guardian is better at everything than our previous IT providers. The biggest benefit to our company is the elimination of down-time. The few problems we have had were corrected quickly and resulted in getting people back to work right away. We appreciate their communications. It is quick and easy to get a problem to their attention and they have been excellent at explaining the issue cause and resolution. They are far superior to any other IT firm we have used in the past.”

“Knowing that no matter what happens, Tech Guardian is going to be there for us, is the best thing that happened to our company. I have lost no more sleep over computer problems after hiring Tech Guardian. I didn’t imagine that it could have been this good of a change. If I had to sum up Tech Guardian in a sentence, it would be this: Tech Guardian provides exceptional service you can depend on!”